At Genzfits, we want to make sure you get the perfect fit.
7-Day Replacement Policy
We offer a 7-day replacement window from the date your package is delivered.
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Eligibility: To qualify for a replacement, the item must be completely unused, unwashed, with all original tags attached, and in its original packaging.
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Returns: We offer replacements only. We do not issue cash or credit refunds.
How to Start a Replacement
If you need to exchange an item, send a message to our support team on WhatsApp:
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📱 WhatsApp Us: 03232124467
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📝 Include: Your Order Number, the issue, and a quick photo showing that the product is unused with tags attached.